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Author Topic: Canīt load Options Chain Data  (Read 1320 times)
M4RC68
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« on: September 13, 2008, 05:29:01 AM »

Hi!

Iīm using PlugIn Server Brazil (Bovespa) and Iīve never managed to load the options chain data. Even the stock brings a wrong price when I try to update. I checked in parser.xml and there is no configuration server for Bovespa. Am I doing something wrong?

My comp runs Vista Home Premium.


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shlomosh
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« Reply #1 on: September 13, 2008, 11:36:22 AM »

The problem you describes might be related to communication problems. Please first make sure you do not have an active firewall that blocks OptionsOracle from download the remote configuration files. If not firewall is placed, please try the following -
 
1. Open the configuration window by clicking the "Config" button.
2. Check the "User Proxy ..." check box. Leave the text-box empty.
3. Click "Save" to close the configuration window.
4. Close OptionsOracle and restart it.
5. Open again the configuration window.
6. Make sure the server is configured for "Dynamic Server US 1". If you cannot select this server than it means OptionsOracle still fails to download the dynamic-server configuration from our site. If this is the case please email us (contactus@samoasky.com) the result log of the communication test from the advance window.
7. Click “Save" to close the configuration window.
8. Check MSFT quote again.
 
If everything goes well open the configuration window and change the server go Bovespa.
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Fernando
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« Reply #2 on: October 02, 2008, 06:37:02 AM »

I'am using the Bovespa server, no problems here, only issue is the last day close parameters, it would be nice to be able to update de data manually.
I use Vista 64bit
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mino
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« Reply #3 on: December 13, 2008, 01:18:14 PM »

I'm cant load brazil options,  for others markets ok, but usingo brAZIL plugin i can't update VALE5 and PETR4


Alguem conseguiu fazer o update na opcoes usando o plugin do brasil?
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shlomosh
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« Reply #4 on: December 16, 2008, 09:58:22 PM »

We have verified that the Bovespa plug-in works correctly. Please make sure you have the latest version installed 1.4.1.0
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knorrjag
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« Reply #5 on: March 04, 2010, 02:53:49 PM »

IīM USING OPTIONS ORACLE V. 1.4.4, WINDOW VISTA AND NOT LOAD THE PRICE OPTIONS, WHEN CLICK IN REFRESH, LOAD THE PRICE OF STOCK, BUT NOT OPTIONS. ALREDY TRY DESABILTY FIREWALL AND ANTIVIRUS. WHAT I CAN DO?
TANKS FOR ANSWER.
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lameque
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« Reply #6 on: March 08, 2010, 08:04:37 AM »

IīM USING OPTIONS ORACLE V. 1.4.4, WINDOW VISTA AND NOT LOAD THE PRICE OPTIONS, WHEN CLICK IN REFRESH, LOAD THE PRICE OF STOCK, BUT NOT OPTIONS. ALREDY TRY DESABILTY FIREWALL AND ANTIVIRUS. WHAT I CAN DO?
TANKS FOR ANSWER.


YET....
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tradeprobr
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« Reply #7 on: March 09, 2010, 12:12:49 PM »

Same problem with me. The software is not loading the options chain anymore. I use Windows XP 32 bits.
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vistar
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« Reply #8 on: March 09, 2010, 05:54:35 PM »

shlomo,  I am using 1.4.4.6 with 1.6.7.0 bovespa plugin and I am having the same trouble, the software doesnt load the options chain.  When I use the us server it works fine. thanks for your help and great work.
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vistar
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« Reply #9 on: March 11, 2010, 11:25:21 AM »

great.  bovespa plugin working again.  thanks for everything, shlomo.
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vistar
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« Reply #10 on: April 16, 2010, 09:09:54 AM »

only the options chain for vale5 doesnīt load.  probably because it payed dividends,  will the software update eventually?
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